Service Policy

​At Park City Luxury Cleaning, we are committed to delivering high-end, detail-oriented cleaning services tailored to each home. Please review our service policies to ensure a smooth and exceptional experience.

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Scheduling & Access
Clients are responsible for ensuring access to the property at the scheduled time. Delays may result in reduced service time or rescheduling.

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Cancellations & Rescheduling
We kindly request at least 24 hours’ notice for any cancellations or changes. Last-minute cancellations may be subject to a fee.

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Pricing
All services are priced based on the size, condition, and specific needs of the property. Add-on services such as laundry, window cleaning, baseboards, and pet hair removal may vary based on size and quantity.

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Satisfaction Guarantee
Your satisfaction is our priority. If you are not completely satisfied, please contact us within 24 hours, and we will make it right.

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Preparation
We recommend that personal items and clutter be minimized to allow our team to focus on detailed cleaning.

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Safety & Liability
While we take the utmost care, we are not responsible for pre-existing damage or items not secured properly. We are fully committed to safe and respectful service in every home.